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© 2016 by Steven Mintz and  Do Good PR Group

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Civility! We need to become a more civil nation. How many times have you heard it? Too many times. Forget civility, we need to become less rude in dealing with each other. We can't regain our civility until we realize we have become an abrupt nation of disrespectful people who...

You’re probably familiar with the expression: It’s not what you say – it’s how you say it. Communication is about content and delivery. Let’s take assertiveness, a behavioral characteristic that means to be forthright, positive, and insistence on the recognition of one’s rights...

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